Frequently Asked Questions
Have questions? We’re here to answer them.
Whether you’re looking to get your services included in the directory, the leader of a nonprofit organization looking for support, a funder looking to change how you participate in the ecosystem — Dovetail is for you. Check the FAQs below for answers about how you can join us.
Still have an unanswered question? Contact us.
- From the directory home page, you can conduct a search in multiple ways.
- A keyword search for services, skills, or the name of a person or company
- A search using the filters on the left-hand side of the page.
- If you want to perform a keyword search, type in the word or phrase you want to search for and hit the enter key or click the arrow to the right of the search box.
- Your results will come up, if nothing comes up, try simplifying or changing your search terms.
- To start a new search, first click the “reset” button on the lefthand side of the page.
- You can also clear a keyword search by deleting the term you searched for and pressing enter or clicking the arrow button.
- To use the filters, select the criteria you want to search for using one or more filter categories.
- Press the filter button on the left-hand side of the page.
- Your results will come up, if nothing comes up, try simplifying the number of filters you are using.
- To start a new search, first click the “reset” button on the lefthand side of the page.
- You can also clear a filter search by deselecting the filters you searched and click the filter button.
- On a profile of the consultant or organization you want to endorse, click the “endorse this provider” link.
- A screen will pop up allowing to select the services or professional conduct you want to endorse them for
- After you’re done selecting checkboxes, click the “all done!” button to save your endorsement.
If you find something that’s not working on the site, you can report the issue to us.
- You can find the report and issue form in the footer on any page of the site.
- Follow the link and follow the instructions on the form.
- If you aren’t sure how to take a screen shot of the issue you encountered, you can just describe it.
To apply, visit: https://dovetaildetroit.org/become-a-provider/
The first listings in the Dovetail directory were for consultants or capacity builders who were selected for the Activate Fund program or CDADs Community Development Organization Provider request for qualifications. These providers were reviewed as part of a more thorough process and have a badge on their profiles reflecting the additional criteria they met before being included in this directory.
While we don’t want to limit new participants to the rigorousness of those program processes to be listed here, we are interested in continuing to provide a directory of consultants and capacity builders who are interested in working in alignment with our values.
The values are:
- Effective Communication.
- Mutual Learning.
- Co-Creation.
- Independence and Choice.
- Strengths Based.
- Customized.
- Outcomes-Driven.
Experience Serving Nonprofits
To be in the Dovetail directory consultant or capacity builder listings applicants must demonstrate prior experience as a business or independent consultant serving nonprofits (including schools and government organizations) in the categories they wish to be listed under.
Reference checks
In addition to a review of their applications and submitted materials, we verify that there are at least three nonprofit clients who recommend providers.
Application Review
After you submit your application, we will review it within 30 days of submission, and inform you whether you have been accepted into the directory or not. We may also reach out to you directly with any questions we may have about your application.
You can login to your listing from the profile by clicking the “login” button on the top of your listing page or by visiting https://dovetaildetroit.org/wp-login.php.
- Your username is the email of the primary contact for the listing.
- This person made a password when they claimed the listing.
- After you login, you will be directed to the profile edit page automatically.
If the primary contact for your listing has changed, please let us know using the contact form, or by emailing hello@dovetaildetroit.org, and we will work with you to update the information.
Yes, you can contact us using the contact form or by emailing hello@dovetaildetroit.org to take down your listing at any time.
When we were building this new home for the directory, we reached out to those who had been included in the original directory (hosted on Co.act’s website) were contacted prior to the launch of this new directory. If you never logged into your profile, didn’t respond to our attempts to reach you, or declined to be included in this directory, your listing was removed to ensure that the directory launched with the most up to date information of providers currently offering their expertise.
As part of the listing agreement, if someone reports a listing to us for an issue we consider a breach of ethics, we may remove the listing. We will also remove abandoned listings. The complete listing agreement can be reviewed here.
If you believe your listing was removed in error, you can contact us using the contact form or by emailing hello@dovetaildetroit.org and we’ll work with you to get the situation resolved.